Don’t just take our word for it, here is what some
customers have to say about using Direct Mail USA!
We have used Direct Mail USA/Commercial Letter for all of our direct mail needs for the past few years.
The price is fair, the quality is great, and the customer service is excellent. As a retail chain, timing for us is very important. Their educated and honest feedback is what helps us get the job done time and time again. I’d recommend them to anyone.
- Natalie Trivundza, Phillips Furniture
I have been using the services of Commercial Letter for more then 15 years now. I really consider them more of a partner then just a Direct Mail vendor. As the Owner and Marketing Director of our 3 businesses, I utilize all of the traditional venues of marketing, including print media, radio, and TV. I have been the radio voice of our business for over 25 years. We have a well designed and consumer friendly website that captures our brand and is relevant to our demographic of customers, which is predominately women in the 30 to 65 age group. Of all the venues that we utilize throughout the year, the most powerful is Direct Mail. When it’s done correctly, targeting YOUR demographic with the right message and for a short window of time, Direct Mail is far and away the highest ROI that you will experience. My association with Commercial Letter began with Dave Lenhardt, whom I considered a partner in direct mail.Dave simply did whatever it took to understand what I wanted to accomplish and made it happen. Dave always went the extra mile, whether we were cleaning and purging our own mailing list to keep it as fresh and up to date as possible, or gleaning new potential customers within my trading area that fit the household income and the specific demographic that I wanted to target. Dave understood how precious my marketing dollars were and he helped me create these events as if it were his own money. Dave has since retired and I now work with Sally Browne. Sally and Dave are cut out of the same cloth. Honest and hardworking, and very knowledgeable in this field of Direct Mail. Sally has been willing to go above and beyond to help me create some very unique and successful promotions. Our most recent was our Private Christmas Sale which was held on the only Sunday afternoon that we are open. Sally and I put a lot of energy into this promotion and it was the biggest single day in sales that we have experienced in over 6 years. Not bad for this economy. Commercial Letter has a great formula in creating a successful promotion, including POP opportunities and precisely how to orchestrate the entire event. The secret is to follow their instructions to the letter to enhance your success. I heartily endorse Commercial Letter to anyone wanting or needing a promotion that can produce 2 to 3 weeks volume In a single day.
- Mike Gunter, Sandpoint Furniture